Learn more

Reaching out first session

The initial reaching out session will help us to understand what are your needs and to define together the process. The first assessment session is free. There, you will explain your needs and we will set up together a plan for a support follow up.

Usually 1 session can be enough, so take advantage, it is free!

60-120 mins | session 1 free |

Group sessions

This is the core of our interventions. After defining the number and regularity of the group sessions needed in the initial discussion, this is the time to meet together and roll out the process.

Read more on group session process

Max of 10 participants online.
120 mins |

Training & mentoring sessions

You want to train your employees on conflict resolution techniques, on basic and advanced communication skills, on mediation tools, on group dynamics…

You want to access webinars, lectures, courses…

Ask for a quotation and we will set up of a curriculum plan with you.

Individual sessions

Sometimes the space is needed just for yourself and you need some individual support.

For any individual support with a psychologist, a counsellor to discuss work place issues.

60 mins |

Description of the group sessions:

Each step can take several sessions to be reached and we decide together when you are ready for the next step. We might need to come back to a previous stage if needed (i.e. psychological safety)

Pre-intervention: Initial meetings, analysis of the needs, dynamics assessment, individual discussions, logistic organization, financial proposal. The first initial assessment meeting is FREE.

The first stage is to create a climate of psychological safety[1] and trust.

The second stage is to anticipate, discuss and debate possible team tensions and allow expression of emotions linked to those and to listen and understand how the others feel.

The third stage is to discuss, elaborate and understand interests & dynamics behind possible decisions, positions, or behaviors.

The fourth stage is to bring options, ways ahead or solutions with possible plans of actions, practical solutions, and agreements.

The last stage is to propose and implement a monitoring plan & reevaluation follow up.

[1] belief that one will not be punished or humiliated for speaking up with ideas, concerns, mistakes (Edmondson, 1999)

The overall objective is to change and transform ways of relating with conflicts or disagreements at work. In one word, we want to PREVENT the escalation of disagreements into conflicts and encourage discussions.

About Mediation & Psychology